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	<title>PI CRM Software</title>
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	<link>http://www.picrmsoftware.com.au</link>
	<description>Get more clients and keep more clients with Pi CRM Software</description>
	<lastBuildDate>Wed, 18 Apr 2012 06:18:28 +0000</lastBuildDate>
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		<title>Getting Started.  How to setup new user accounts</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-how-to-setup-new-user-accounts/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-how-to-setup-new-user-accounts/#comments</comments>
		<pubDate>Mon, 09 Apr 2012 02:34:00 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3280</guid>
		<description><![CDATA[In this getting started video tutorial you will learn: How to setup new staff users How to apply a menu to a user account How to apply the admin role to a use We recommend leaving the admin user account as is.  You may change the password. *Video: how to add new user accounts]]></description>
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		<item>
		<title>Setting Up Your Client Database</title>
		<link>http://www.picrmsoftware.com.au/hosted-crm/setting-up-your-client-database/</link>
		<comments>http://www.picrmsoftware.com.au/hosted-crm/setting-up-your-client-database/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 08:35:21 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Hosted CRM]]></category>
		<category><![CDATA[business system]]></category>
		<category><![CDATA[client database]]></category>
		<category><![CDATA[client database objectives]]></category>
		<category><![CDATA[web based software]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3273</guid>
		<description><![CDATA[If you&#8217;re going to implement a client database you should do it right. Here you&#8217;ll find an easy to follow guide to preparing for new technology. Including: setting priorities, how to get your staff on-board and how to identify the best system for you. Phase 1 &#8211; Identify Your Key Objectives and Outcomes Before you [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Understanding The Difference Between Sales And Marketing So You Can Excel In Both</title>
		<link>http://www.picrmsoftware.com.au/crm-marketing-strategies/understanding-the-difference-between-sales-and-marketing-so-you-can-excel-in-both/</link>
		<comments>http://www.picrmsoftware.com.au/crm-marketing-strategies/understanding-the-difference-between-sales-and-marketing-so-you-can-excel-in-both/#comments</comments>
		<pubDate>Fri, 23 Dec 2011 21:58:58 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[CRM Marketing Strategies]]></category>
		<category><![CDATA[marketing sales]]></category>
		<category><![CDATA[marketing vs sale]]></category>
		<category><![CDATA[what is the difference between sales and marketing]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3261</guid>
		<description><![CDATA[Often when I talk to business owners about their software needs I notice a blurring of the line between sales and marketing. Don&#8217;t get me wrong, sales and marketing are very closely related. But it is important for anyone running a company to understand both sales and marketing individually. They pose different challenges that require [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How To Set Up A Web Based CRM Database</title>
		<link>http://www.picrmsoftware.com.au/hosted-crm/how-to-set-up-a-web-based-crm-database/</link>
		<comments>http://www.picrmsoftware.com.au/hosted-crm/how-to-set-up-a-web-based-crm-database/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 04:59:15 +0000</pubDate>
		<dc:creator>Pete.Kilby</dc:creator>
				<category><![CDATA[Hosted CRM]]></category>
		<category><![CDATA[crm database]]></category>
		<category><![CDATA[CRM database implementation]]></category>
		<category><![CDATA[Web based CRM database]]></category>
		<category><![CDATA[web based CRM databases]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3253</guid>
		<description><![CDATA[Web based CRM Databases are a great choice for easy set up. Unlike desktop of internally hosted CRM programs you don&#8217;t have to worry about hardware upgrades or costly internal server equipment. However there still a few steps you should take to achieve the most efficient CRM database implementation. Step 1: The Right Web Based [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to upload multiple documents</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/how-to-upload-multiple-documents/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/how-to-upload-multiple-documents/#comments</comments>
		<pubDate>Mon, 28 Nov 2011 22:15:23 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>
		<category><![CDATA[document managment]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3229</guid>
		<description><![CDATA[Multiple documents can be uploaded at the same time.  The steps are: Login to your PiCRM account using Firefox.  To download  Firfox click here Access the record that you want to upload the documents to. Examples include: Contacts Employments Files Go to the documents section for the record.   For contact records and employment files select [...]]]></description>
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		<item>
		<title>Why Is Web Based CRM So Popular? Because It Is Better</title>
		<link>http://www.picrmsoftware.com.au/hosted-crm/why-is-web-based-crm-so-popular-because-it-is-better/</link>
		<comments>http://www.picrmsoftware.com.au/hosted-crm/why-is-web-based-crm-so-popular-because-it-is-better/#comments</comments>
		<pubDate>Sun, 27 Nov 2011 22:18:07 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Hosted CRM]]></category>
		<category><![CDATA[web based client management system]]></category>
		<category><![CDATA[web based crm]]></category>
		<category><![CDATA[web based crm software]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3225</guid>
		<description><![CDATA[Once you&#8217;ve decided to get a CRM (customer relationships management) system the next step is deciding which type of CRM package is right for you. CRM systems fall into 3 main categories: Web-based CRM Software Desktop CRM solutions and; Internally hosted CRM programs In the past you could spends hours weighing up your options. Which [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM System Friendly Cost Per Lead Formula</title>
		<link>http://www.picrmsoftware.com.au/sales/crm-system-friendly-cost-per-lead-formula/</link>
		<comments>http://www.picrmsoftware.com.au/sales/crm-system-friendly-cost-per-lead-formula/#comments</comments>
		<pubDate>Thu, 24 Nov 2011 05:41:23 +0000</pubDate>
		<dc:creator>Pete.Kilby</dc:creator>
				<category><![CDATA[Sales]]></category>
		<category><![CDATA[calculate cost per lead]]></category>
		<category><![CDATA[cost per lead formula]]></category>
		<category><![CDATA[free crm system]]></category>
		<category><![CDATA[online crm system]]></category>
		<category><![CDATA[web based crm sytem]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3219</guid>
		<description><![CDATA[Despite the Hollywood depictions of devastatingly handsome men with their golden tongues and magical charm, sales and marketing is really a mundane numbers game. How many leads can you generate at what cost? How many leads does it take to convert one into a sale? And presto business riches and business bankruptcy all tied up [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Changes to Opportunties and Quotes</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/changes-to-opportunties-and-quotes/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/changes-to-opportunties-and-quotes/#comments</comments>
		<pubDate>Thu, 20 Oct 2011 07:50:06 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3206</guid>
		<description><![CDATA[Today some changes were made to how Pi CRM opportunities work with quotes.    Please note the following: Multiple quotes can be attached to an opportunity by clicking on the &#8220;Generate Quote Button&#8221;.  Please see below The quote is generated from the products and services added to the quote All quote history can be viewed [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/changes-to-opportunties-and-quotes/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>3 Ways Pricing Can Go Wrong And How To Protect Yourself With Web Based CRM</title>
		<link>http://www.picrmsoftware.com.au/hosted-crm/3-ways-pricing-can-go-wrong-and-how-to-protect-yourself-with-web-based-crm/</link>
		<comments>http://www.picrmsoftware.com.au/hosted-crm/3-ways-pricing-can-go-wrong-and-how-to-protect-yourself-with-web-based-crm/#comments</comments>
		<pubDate>Thu, 13 Oct 2011 08:15:12 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Hosted CRM]]></category>
		<category><![CDATA[CRM system]]></category>
		<category><![CDATA[price management software]]></category>
		<category><![CDATA[web based crm]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3191</guid>
		<description><![CDATA[There is not a lot of information around on what inconsistent pricing can do to your customer relationships, which is unusual. It makes you look bad, can cost you sales and cripple staff productivity. However there is good news. Recently a limited selection of web based CRM providers have introduced software to make pricing easier [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/hosted-crm/3-ways-pricing-can-go-wrong-and-how-to-protect-yourself-with-web-based-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Setting up your contact categories</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/setting-up-your-contact-categories/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/setting-up-your-contact-categories/#comments</comments>
		<pubDate>Thu, 13 Oct 2011 05:35:55 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3164</guid>
		<description><![CDATA[It is worth taking some time to think about how you want to setup your contact categories for people and organizations so all your contacts are easy to find and manage. Video Tutorial &#8211; Setting up your contact categories.  Duration: 00:09:06 *Video: setting up your contact categories for b to b and b to c [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>CRM Database Essentials: 5 Methods For Tracking The Source Of New Customers</title>
		<link>http://www.picrmsoftware.com.au/marketing/crm-database-essentials-5-methods-for-tracking-the-source-of-new-customers/</link>
		<comments>http://www.picrmsoftware.com.au/marketing/crm-database-essentials-5-methods-for-tracking-the-source-of-new-customers/#comments</comments>
		<pubDate>Fri, 30 Sep 2011 06:28:07 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[crm database]]></category>
		<category><![CDATA[crm database software]]></category>
		<category><![CDATA[easy lead tracking]]></category>
		<category><![CDATA[free crm]]></category>
		<category><![CDATA[web crm database]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=3005</guid>
		<description><![CDATA[In previous publications we&#8217;ve discussed the value of tracking the source of each new customer in your CRM database. With this information you can measure the success of your individual marketing drives. It allows you to make more tactical decisions and ultimately increase profits. But this will only happen if you have data that you [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM Systems Are Now Available To Companies On a Budget And Business Is Booming</title>
		<link>http://www.picrmsoftware.com.au/news/crm-systems-are-now-available-to-companies-on-a-budget-and-business-is-booming/</link>
		<comments>http://www.picrmsoftware.com.au/news/crm-systems-are-now-available-to-companies-on-a-budget-and-business-is-booming/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 03:06:41 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[crm software]]></category>
		<category><![CDATA[CRM system]]></category>
		<category><![CDATA[free crm]]></category>
		<category><![CDATA[web based crm]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2986</guid>
		<description><![CDATA[Anyone who is familiar with Customer Relationship Management Software (CRM systems) knows that the benefits are obvious. A good CRM package helps you maintain regular contact with your client database and includes tools aimed at strengthening your client relationships. As an added benefit most CRM systems offer business tracking. A CRM with tracking enabled can [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Looking For CRM Software? Beware Old Providers They Are More Expensive</title>
		<link>http://www.picrmsoftware.com.au/news/looking-for-crm-software-beware-old-providers-they-are-more-expensive/</link>
		<comments>http://www.picrmsoftware.com.au/news/looking-for-crm-software-beware-old-providers-they-are-more-expensive/#comments</comments>
		<pubDate>Thu, 22 Sep 2011 01:53:05 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[crm software]]></category>
		<category><![CDATA[CRM Software Industry]]></category>
		<category><![CDATA[CRM Software Providers]]></category>
		<category><![CDATA[free crm]]></category>
		<category><![CDATA[new crm software]]></category>
		<category><![CDATA[new generation crm]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2979</guid>
		<description><![CDATA[I was recently shopping for a fridge and it got me thinking about CRM software. While scoping out potential replacement fridges I found my wife was wary of the new brands. Whether it was companies fresh on the market or more established brands (like Samsung) that had just gone into making refrigerators, she said &#8216;you [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Buying Separate CRM And Task Management Software Creates Waste</title>
		<link>http://www.picrmsoftware.com.au/task-management-software/buying-separate-crm-and-task-management-software/</link>
		<comments>http://www.picrmsoftware.com.au/task-management-software/buying-separate-crm-and-task-management-software/#comments</comments>
		<pubDate>Wed, 14 Sep 2011 23:13:49 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Task Management Software]]></category>
		<category><![CDATA[crm task functionality]]></category>
		<category><![CDATA[customer relationship management]]></category>
		<category><![CDATA[free task management]]></category>
		<category><![CDATA[task management]]></category>
		<category><![CDATA[task management crm]]></category>
		<category><![CDATA[task management software]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2959</guid>
		<description><![CDATA[Doing business is a complex web of communication and tasks. Sales, tasks, projects and even billing are all tightly linked together. So if you want to see the full picture any system you choose must combine CRM functionality with task management software. An obvious example of this is the selling process itself. The sales process [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/task-management-software/buying-separate-crm-and-task-management-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Get More Out Of Your Advertising With Marketing Software</title>
		<link>http://www.picrmsoftware.com.au/crm-marketing-strategies/get-more-out-of-your-advertising-with-marketing-software/</link>
		<comments>http://www.picrmsoftware.com.au/crm-marketing-strategies/get-more-out-of-your-advertising-with-marketing-software/#comments</comments>
		<pubDate>Wed, 14 Sep 2011 08:09:17 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[CRM Marketing Strategies]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2954</guid>
		<description><![CDATA[&#8220;I know that half of the money I spend on advertising is wasted, I just don&#8217;t know which half&#8221; said a successful business owner. It&#8217;s a common problem. How do you tell which messages will resonate with your market before you make a significant financial commitment?. Now with the availability of marketing software connecting with [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Adding Tasks and Setting Reminders</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/task-management-and-setting-reminders/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/task-management-and-setting-reminders/#comments</comments>
		<pubDate>Thu, 08 Sep 2011 03:23:23 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2863</guid>
		<description><![CDATA[Task Management and Setting Reminders &#8211; Duration: 00:14:20 *Video: adding tasks and setting reminders Task Management is easy to use. Using the tasks system can help you better manage Sales Opportunities Staff Contacts and organisations Inventory and services Sales Orders, Invoices, Quotes and purchase orders File/Matters.  For example an employment file It is common, when [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/task-management-and-setting-reminders/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>How to add and amend values for look up fields</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/how-to-add-and-amend-values-for-look-up-fields/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/how-to-add-and-amend-values-for-look-up-fields/#comments</comments>
		<pubDate>Tue, 06 Sep 2011 08:59:31 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2884</guid>
		<description><![CDATA[Setting Field values for Look Up fields &#8211; Administrator access is required. Duration: 00:04:30 *Video: setting field values for look up fields]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/how-to-add-and-amend-values-for-look-up-fields/feed/</wfw:commentRss>
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		<item>
		<title>What is the status of a contact record used for? (new version)</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/what-is-the-status-of-a-contact-record-used-for/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/what-is-the-status-of-a-contact-record-used-for/#comments</comments>
		<pubDate>Thu, 25 Aug 2011 10:36:36 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2853</guid>
		<description><![CDATA[All contact records have a status field.  The default values available are &#8220;Active&#8221; and &#8220;Inactive&#8221;.  You may add additional status values.  You cannot remove or disable the value of inactive. When a record is updated with the status of inactive, it will no longer show in the list views that it is assigned to. In [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/what-is-the-status-of-a-contact-record-used-for/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to add a new user</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/how-to-add-a-new-user/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/how-to-add-a-new-user/#comments</comments>
		<pubDate>Thu, 25 Aug 2011 00:59:32 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2839</guid>
		<description><![CDATA[How to setup a new users Duration 00:02:58 Setting up new users For general staff apply the menu of staffheader *Video: how to setup a new user When creating a new user the contact record type must be person as compared to an organisation. As illustrated below, please ensure the contact person record has the [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/how-to-add-a-new-user/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		</item>
		<item>
		<title>7 Ways To Encourage Your Staff To Embrace Your New CRM System</title>
		<link>http://www.picrmsoftware.com.au/sales/7-ways-to-encourage-your-staff-to-embrace-your-new-crm-system/</link>
		<comments>http://www.picrmsoftware.com.au/sales/7-ways-to-encourage-your-staff-to-embrace-your-new-crm-system/#comments</comments>
		<pubDate>Mon, 01 Aug 2011 06:59:33 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Sales]]></category>
		<category><![CDATA[implementing crm system]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2831</guid>
		<description><![CDATA[Desperate times call for desperate measures. In a tough economic climate many business owners turn to cut backs to save the day. One section that is often targeted during a financial crisis is the sales department. The irony is that tough times are when you should expand your sales activities. After all the slump may [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/sales/7-ways-to-encourage-your-staff-to-embrace-your-new-crm-system/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Working With Job Positions</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/working-with-job-positions/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/working-with-job-positions/#comments</comments>
		<pubDate>Mon, 01 Aug 2011 03:52:06 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Not For Profit]]></category>
		<category><![CDATA[Pi CRM Help]]></category>
		<category><![CDATA[job position management]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2814</guid>
		<description><![CDATA[Working With Job Positions Duration: 00:11:01 *Video: working with job positions How to add job positions Add from a employer record Add the positions from the section of &#8220;Job Positions&#8221; Available job positions from the dashboard view will display all positions that do not have a status of &#8220;inactive&#8221; How to update job positions How [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/working-with-job-positions/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		</item>
		<item>
		<title>Getting Started User Basics</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-user-basics/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-user-basics/#comments</comments>
		<pubDate>Thu, 21 Jul 2011 00:23:02 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2801</guid>
		<description><![CDATA[Getting Started User Basics. Duration 00:5:34    To ensure the best user experience, please use  the web browser FireFox by clicking here. Menu Navigation Searching for contacts and organization.   Use the %  symbol to search for characters with in a record Sorting data Searching for data *Video: getting started user basics How to create new [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-user-basics/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Training Videos For Chemgold</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/training-videos-for-chemgold/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/training-videos-for-chemgold/#comments</comments>
		<pubDate>Sun, 10 Jul 2011 22:19:35 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2765</guid>
		<description><![CDATA[Getting Started User Basics. Duration 00:3:25    To ensure the best user experience, please use  the web browser FireFox by clicking here. How to search for contacts and companies Sorting records and data *Video: getting started user basics Customer Access. Duration 00:4:30 How to login How to create an order How to amend and change a [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/training-videos-for-chemgold/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Getting Started Videos For The Employment Team</title>
		<link>http://www.picrmsoftware.com.au/not-for-profit/getting-started-videos-for-the-employment-team/</link>
		<comments>http://www.picrmsoftware.com.au/not-for-profit/getting-started-videos-for-the-employment-team/#comments</comments>
		<pubDate>Thu, 09 Jun 2011 08:34:04 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Not For Profit]]></category>
		<category><![CDATA[employment program database]]></category>
		<category><![CDATA[not for profit software]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2736</guid>
		<description><![CDATA[Video 1 - Getting Started. Duration: 00:03.27 Topics covered in this video include: Menu Navigation Finding contacts and organisations Working with list views *Video: crm induction video for the employment team For More Getting Started User  Basics, please  click here. A new window will open. Duration 00:5:22:00 Video 2 - Working With Contacts and Organisations. [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/not-for-profit/getting-started-videos-for-the-employment-team/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		</item>
		<item>
		<title>Online CRM Systems Vs Hosted CRM Solutions: What&#8217;s More Secure</title>
		<link>http://www.picrmsoftware.com.au/hosted-crm/online-crm-systems-vs-hosted-crm-solutions-whats-more-secure/</link>
		<comments>http://www.picrmsoftware.com.au/hosted-crm/online-crm-systems-vs-hosted-crm-solutions-whats-more-secure/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 08:33:35 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Hosted CRM]]></category>
		<category><![CDATA[crm offered online]]></category>
		<category><![CDATA[hosted crm]]></category>
		<category><![CDATA[online crm system]]></category>
		<category><![CDATA[online CRM system security]]></category>
		<category><![CDATA[online crm systems]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2728</guid>
		<description><![CDATA[There is no doubt that Online CRM systems and the flexibility they provide make them the best match for the modern business. If you outsource to other countries, have staff on remote working structures, mobile CEO&#8217;s or motivated staff who need to check in on projects during vacation, then an Online CRM system becomes a [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/hosted-crm/online-crm-systems-vs-hosted-crm-solutions-whats-more-secure/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Typically 80% Of Profits Come From Just 20% Of Customers?  Find Them Using Online Business Software</title>
		<link>http://www.picrmsoftware.com.au/marketing/modern-day-application-of-paretos-8020-principle-in-business-software-saves-businesses/</link>
		<comments>http://www.picrmsoftware.com.au/marketing/modern-day-application-of-paretos-8020-principle-in-business-software-saves-businesses/#comments</comments>
		<pubDate>Sat, 28 May 2011 09:07:23 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Client Service]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[identify high value clients]]></category>
		<category><![CDATA[integrated database solution]]></category>
		<category><![CDATA[online business software]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2720</guid>
		<description><![CDATA[Let&#8217;s start off by defining Pareto&#8217;s 80/20 principle before we discuss how it relates to online business software Way back in the 1800&#8242;s there was this controversial economist/sociologist by the name of Vilfredo Pareto. In his landmark publication Pareto claimed that in society 80% of the wealth is controlled by just 20% of the population. [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/marketing/modern-day-application-of-paretos-8020-principle-in-business-software-saves-businesses/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How To Select Not For Profit Software</title>
		<link>http://www.picrmsoftware.com.au/not-for-profit/how-to-select-not-for-profit-software/</link>
		<comments>http://www.picrmsoftware.com.au/not-for-profit/how-to-select-not-for-profit-software/#comments</comments>
		<pubDate>Mon, 09 May 2011 04:11:17 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Not For Profit]]></category>
		<category><![CDATA[nfp profit software]]></category>
		<category><![CDATA[not for profit consulting]]></category>
		<category><![CDATA[not for profit software]]></category>
		<category><![CDATA[software for non profit]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2622</guid>
		<description><![CDATA[Before implementing a software system for Not For Profits  we recommend requirements are clearly understood and documented. A lack of clarity when it comes to requirements can result in selecting inadequate systems, over paying on unnecessary modules or in the worst case scenario a failed implementation. To gather requirements each Not For Profit organization should [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/not-for-profit/how-to-select-not-for-profit-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Improving Business Intelligence With CRM Software</title>
		<link>http://www.picrmsoftware.com.au/crm-marketing-strategies/improving-business-intelligence-with-crm-software/</link>
		<comments>http://www.picrmsoftware.com.au/crm-marketing-strategies/improving-business-intelligence-with-crm-software/#comments</comments>
		<pubDate>Fri, 18 Feb 2011 02:53:37 +0000</pubDate>
		<dc:creator>Shiela Torch</dc:creator>
				<category><![CDATA[CRM Marketing Strategies]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2605</guid>
		<description><![CDATA[As the business world gets increasingly competitive, using your client database such as CRM Software will help you hone your greatest asset, your customers.  Why? Because customers can either make or break your company. All companies store information about both their current customers and prospects, but the main challenge is how to harness all these [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/crm-marketing-strategies/improving-business-intelligence-with-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Managing and Uploading Documents</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/managing-and-uploading-documents/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/managing-and-uploading-documents/#comments</comments>
		<pubDate>Thu, 17 Feb 2011 00:19:38 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2593</guid>
		<description><![CDATA[Thank you to everybody that attended this weeks training webinar.  If you missed it you can find a recording below. This weeks webinar recording includes: Uploading and Profiling Documents Storing documents for a contact, organization, product, service, warehouse and opportunities Managing documents via My Workspace As per the webinar your documents can be accessed externally [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/managing-and-uploading-documents/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Web Forms and Email Auto Responders</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/web-forms-and-crm-email-auto-responders/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/web-forms-and-crm-email-auto-responders/#comments</comments>
		<pubDate>Thu, 03 Feb 2011 22:35:57 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>
		<category><![CDATA[email auto responders]]></category>
		<category><![CDATA[web forms]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2515</guid>
		<description><![CDATA[Thank you to everybody that attended this weeks training webinar.  If you missed it you can find a recording below. This weeks webinar recording includes: Configuring Email Settings Configuring Templates and Email Auto Responders How To Setup Web Forms Video 1 &#8211; Configuring Email Settings *Video: setting up your email Video 2 &#8211; Configuring Templates [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/web-forms-and-crm-email-auto-responders/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Pi CRM &#8211; Weekly Webinar &#8211; January 12th</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/weekly-webinar-january-12th/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/weekly-webinar-january-12th/#comments</comments>
		<pubDate>Fri, 14 Jan 2011 09:38:10 +0000</pubDate>
		<dc:creator>Lai</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>
		<category><![CDATA[Pi CRM Webinar]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2389</guid>
		<description><![CDATA[Thank you to everybody that attended this weeks training webinar.  If you missed it you can find a recording below. This weeks webinar recording includes: Quick overview of the basics Organization finder Working with tasks Working with opportunities Building target lists using the campaign tool What you need to know before deleting your campaigns Merging [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/weekly-webinar-january-12th/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		</item>
		<item>
		<title>Using The Search Option To Find An Organization</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/using-the-search-option-to-find-an-organization/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/using-the-search-option-to-find-an-organization/#comments</comments>
		<pubDate>Tue, 11 Jan 2011 12:46:41 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2378</guid>
		<description><![CDATA[The organization finder can be used to quickly add new organizations. The organization finder is located  on the right hand side of  the dash board via &#8216;My Work Space&#8217;. You may type a name or web address  in the organization finder and select search. When using this search tool please note the following: The default [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/using-the-search-option-to-find-an-organization/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>More Isn’t Always Better – Simplicity Is The Key To Selling In The 21st Century</title>
		<link>http://www.picrmsoftware.com.au/marketing/more-isn%e2%80%99t-always-better-%e2%80%93-simplicity-is-the-key-to-selling-in-the-21st-century/</link>
		<comments>http://www.picrmsoftware.com.au/marketing/more-isn%e2%80%99t-always-better-%e2%80%93-simplicity-is-the-key-to-selling-in-the-21st-century/#comments</comments>
		<pubDate>Thu, 06 Jan 2011 00:56:08 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2359</guid>
		<description><![CDATA[Many market leaders are now the simplest products in their field.  People are becoming fed up with long lists of features. All they want is for things to be simple and easy. I received a Nespresso machine for Christmas and it got me thinking about simplicity in marketing. For those of you who aren’t familiar [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/marketing/more-isn%e2%80%99t-always-better-%e2%80%93-simplicity-is-the-key-to-selling-in-the-21st-century/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A forgotten client is a lost client.  The longer you go without making contact with your clients the less likely they are to buy from you again.  And they become easy prey for your competition.</title>
		<link>http://www.picrmsoftware.com.au/crm-marketing-strategies/a-forgotten-client-is-a-lost-client-the-longer-you-go-without-making-contact-with-your-clients-the-less-likely-they-are-to-buy-from-you-again-and-they-become-easy-prey-for-your-competition/</link>
		<comments>http://www.picrmsoftware.com.au/crm-marketing-strategies/a-forgotten-client-is-a-lost-client-the-longer-you-go-without-making-contact-with-your-clients-the-less-likely-they-are-to-buy-from-you-again-and-they-become-easy-prey-for-your-competition/#comments</comments>
		<pubDate>Sun, 19 Dec 2010 12:20:26 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[CRM Marketing Strategies]]></category>
		<category><![CDATA[Customer Relationship Management System]]></category>
		<category><![CDATA[free crm]]></category>
		<category><![CDATA[PI CRM]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2343</guid>
		<description><![CDATA[Studies show that 69% of businesses are out of contact with their clients.  Are you one of them? And how much could it be costing you? Falling out of contact with your leads, prospects and clients is a cardinal sin that businesses can no longer afford to ignore. Generating leads has never been more expensive! [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/crm-marketing-strategies/a-forgotten-client-is-a-lost-client-the-longer-you-go-without-making-contact-with-your-clients-the-less-likely-they-are-to-buy-from-you-again-and-they-become-easy-prey-for-your-competition/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Weekly PiCrm Webinar Recording – December Week 3</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-%e2%80%93-december-week-3/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-%e2%80%93-december-week-3/#comments</comments>
		<pubDate>Thu, 16 Dec 2010 11:02:43 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2330</guid>
		<description><![CDATA[Thank you to everybody that attended this weeks training webinar.  If you missed it you can find a recording below. This weeks webinar recording includes:   (repeat session) How to setup new users How to change and setup values How to quickly find a contact or organization Working with  your Contacts in a &#8216;business to business&#8217; [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-%e2%80%93-december-week-3/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Do you want to get more profit out of your marketing activities? Are you looking for an edge on your competition?  Having any old CRM isn’t going to save you, you need to have the right CRM.</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-news/do-you-want-to-get-more-profit-out-of-your-marketing-activities-are-you-looking-for-an-edge-on-your-competition/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-news/do-you-want-to-get-more-profit-out-of-your-marketing-activities-are-you-looking-for-an-edge-on-your-competition/#comments</comments>
		<pubDate>Wed, 15 Dec 2010 10:04:45 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM News]]></category>
		<category><![CDATA[free crm]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2320</guid>
		<description><![CDATA[The right CRM needs to be simple enough to use without lengthy training, fast enough to save time and powerful enough to handle all your marketing requirements.  Pi CRM does all of this and you can get access now for free. Pi’s CRM has all the features you’d expect in high a quality Customer Relationship [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-news/do-you-want-to-get-more-profit-out-of-your-marketing-activities-are-you-looking-for-an-edge-on-your-competition/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Weekly PiCrm Webinar Recording – December Week 2 &#8211; Campaign  Management</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-%e2%80%93-december-week-2-campaign-management/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-%e2%80%93-december-week-2-campaign-management/#comments</comments>
		<pubDate>Thu, 09 Dec 2010 10:57:10 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2280</guid>
		<description><![CDATA[Thank you to everybody that attended this weeks training webinar.  If you missed it you can find a recording below. This weeks webinar recording includes: What is campaign management? How can you use it: Target only people that have purchased or have not purchased Target based on opportunity value Target based on area – for [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-%e2%80%93-december-week-2-campaign-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Weekly PiCrm Webinar Recording – December Week 1</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-december-week-1/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-december-week-1/#comments</comments>
		<pubDate>Fri, 03 Dec 2010 08:42:10 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2266</guid>
		<description><![CDATA[Thank you to everybody that attended this weeks training webinar.  If you missed it you can find a recording below. This weeks webinar recording includes: How to quickly find a contact or organization Working With  Your Contacts Progressing your contacts from a prospect to a client An introduction to filters My WorkSpace A quick invoicing [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/weekly-picrm-webinar-recording-december-week-1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		</item>
		<item>
		<title>How to Tap Into Your Your Market Using the 6 C&#039;s and CRM Software</title>
		<link>http://www.picrmsoftware.com.au/crm-marketing-strategies/how-to-tap-into-your-your-market-using-the-6-cs-and-crm-software/</link>
		<comments>http://www.picrmsoftware.com.au/crm-marketing-strategies/how-to-tap-into-your-your-market-using-the-6-cs-and-crm-software/#comments</comments>
		<pubDate>Mon, 29 Nov 2010 02:54:48 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Marketing Strategies]]></category>
		<category><![CDATA[crm marketing tactics]]></category>
		<category><![CDATA[crm software]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2226</guid>
		<description><![CDATA[The key to any successful business always boils down to having customers. Addressing customers as the top critical driver gives any business a good chance at success. Given that at some point all customers started as leads, turning these leads into customers is the ultimate challenge for any sales team. This is where a Customer [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/crm-marketing-strategies/how-to-tap-into-your-your-market-using-the-6-cs-and-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Searching For Contacts</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/searching-for-contacts/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/searching-for-contacts/#comments</comments>
		<pubDate>Fri, 26 Nov 2010 05:57:59 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>
		<category><![CDATA[searching crm data]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2215</guid>
		<description><![CDATA[Often searching for a contact is difficult and time consuming because multiple fields need to be searched separately, and search times are slow.   This problem is now resolved with the latest update from our Pi CRM development team. To find a company or contact, start typing in the search field located at the top [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/searching-for-contacts/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Getting started with PI CRM &#8211; Weekly Webinar Recording</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-with-pi-crm-weekly-webinar-recording/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-with-pi-crm-weekly-webinar-recording/#comments</comments>
		<pubDate>Wed, 24 Nov 2010 09:45:16 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2185</guid>
		<description><![CDATA[Thank you to everybody that attended this weeks training webinar.  If you missed it you can find a recording below. This weeks webinar recording includes: Adding CRM Users How to set up CRM values for drop down lists Working with contacts and managing a business to business relationship An introduction to working with tasks *Video: [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-with-pi-crm-weekly-webinar-recording/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		</item>
		<item>
		<title>PiCRM Support and Help</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/pi-crm-support-and-help/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/pi-crm-support-and-help/#comments</comments>
		<pubDate>Tue, 23 Nov 2010 03:44:54 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>
		<category><![CDATA[pi crm help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2177</guid>
		<description><![CDATA[Should you need more help or just want to learn more, please consider attending our getting started webinars. The getting started webinar times are midday, and 2pm EAST Monday to Friday  excluding public holidays. To join click here. Please ensure you join 5 minutes before the scheduled time.  Feel free to email support@picrm.net should you [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/pi-crm-support-and-help/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Modify Drop Down Values</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/how-to-modify-drop-down-values/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/how-to-modify-drop-down-values/#comments</comments>
		<pubDate>Fri, 19 Nov 2010 03:26:56 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2156</guid>
		<description><![CDATA[When adding information to your PI CRM system  it is important that you know how to define the list data to ensure it is relevant for your requirements. For example, you may want to change the list values for fields like  industry, profession, and source. The first step is to select the Admin section from [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/how-to-modify-drop-down-values/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Create Quotes from Opportunities, Update Your Logo and Terms</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/how-to-create-quotes-from-opportunities-update-your-logo-and-terms/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/how-to-create-quotes-from-opportunities-update-your-logo-and-terms/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 03:11:28 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2136</guid>
		<description><![CDATA[With PI CRM you can quickly generate quotes from the  opportunity dashboard. The first step is to add products to your opportunity.  If your products do not exist you will need to create them first.   After adding products to your opportunity, select &#8216;Add&#8217; next to Open Quotes&#8217;. The quote will automatically be generated from the [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/how-to-create-quotes-from-opportunities-update-your-logo-and-terms/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Fast Data Entry with Pi Crm</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/fast-data-entry-with-pi-crm/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/fast-data-entry-with-pi-crm/#comments</comments>
		<pubDate>Wed, 17 Nov 2010 12:35:43 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2124</guid>
		<description><![CDATA[Pi CRM uses typeahead fields so you can quickly find information and reduce data entry errors.   With PI CRM  a typeahead field can be identified where a magnify glass is to the right of the field like below. To search from the begging of the field start tying, or to search with in a field [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/fast-data-entry-with-pi-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Getting Started with PI CRM &#8211; Setting Up User Accounts</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-with-pi-crm-setting-up-user-accounts/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-with-pi-crm-setting-up-user-accounts/#comments</comments>
		<pubDate>Wed, 17 Nov 2010 10:12:04 +0000</pubDate>
		<dc:creator>Support Team</dc:creator>
				<category><![CDATA[Pi CRM Help]]></category>
		<category><![CDATA[PI CRM User Account]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2107</guid>
		<description><![CDATA[The first step you should take with PI CRM is setting up your user accounts. It is recommended that you setup a user account for each person that requires access to PI CRM because it comes with unlimited logins. The first step is to create a contact record for each user.  To do this select [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-help/getting-started-with-pi-crm-setting-up-user-accounts/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>PI CRM Update and Sneak Preview</title>
		<link>http://www.picrmsoftware.com.au/pi-crm-news/pi-crm-update-and-sneak-preview/</link>
		<comments>http://www.picrmsoftware.com.au/pi-crm-news/pi-crm-update-and-sneak-preview/#comments</comments>
		<pubDate>Mon, 15 Nov 2010 11:18:26 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Pi CRM News]]></category>
		<category><![CDATA[CRM Update]]></category>
		<category><![CDATA[PI CRM]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2058</guid>
		<description><![CDATA[The new release of PI CRM is now Wednesday 4pm 17th of November.   We are sorry that the release date for the update has been moved. We promise the wait will be worth while with our improved functionality and interface. The PI CRM new features include: Improved quote management.  Save time by being able converting [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/pi-crm-news/pi-crm-update-and-sneak-preview/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>PI CRM Update</title>
		<link>http://www.picrmsoftware.com.au/news/pi-crm-update/</link>
		<comments>http://www.picrmsoftware.com.au/news/pi-crm-update/#comments</comments>
		<pubDate>Mon, 08 Nov 2010 05:48:24 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=2041</guid>
		<description><![CDATA[Are you dying to get your hands on Pi’s revolutionary new software update?  Well, we’re sorry but you’re just going to have to wait a little bit longer. Our aim is to change the way businesses use CRM systems.  We don’t want to make a system which is just ‘a little better’, ‘a little faster’ [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/news/pi-crm-update/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What is the difference between a lead and prospect?</title>
		<link>http://www.picrmsoftware.com.au/sales/lead-and-prospect/</link>
		<comments>http://www.picrmsoftware.com.au/sales/lead-and-prospect/#comments</comments>
		<pubDate>Sat, 16 Oct 2010 07:35:08 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Sales]]></category>
		<category><![CDATA[difference between lead and prospect]]></category>
		<category><![CDATA[lead and prospect]]></category>
		<category><![CDATA[troy netreba]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=1891</guid>
		<description><![CDATA[Not sure?  This uncertainty could be corrupting your data and costing you sales. Before we get into what makes a prospect and what a lead actually is we should look at why this distinction is so crucial to sales. During the sales process potential customers go through certain stages of engaging with your business.  They [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/sales/lead-and-prospect/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Excel vs CRM SOFTWARE</title>
		<link>http://www.picrmsoftware.com.au/sales/excel-vs-crm/</link>
		<comments>http://www.picrmsoftware.com.au/sales/excel-vs-crm/#comments</comments>
		<pubDate>Fri, 08 Oct 2010 07:32:49 +0000</pubDate>
		<dc:creator>Troy Netreba</dc:creator>
				<category><![CDATA[Sales]]></category>
		<category><![CDATA[crm systems]]></category>
		<category><![CDATA[free crm]]></category>

		<guid isPermaLink="false">http://www.picrmsoftware.com.au/?p=1876</guid>
		<description><![CDATA[Most sales people see CRM systems as a waste of time and who can really blame them? It’s a valid complaint, especially to the top performers who spend their time dialing, smiling and closing deals.  They want to be where the money is at not sitting idle waiting for a screen to load. The pain [...]]]></description>
		<wfw:commentRss>http://www.picrmsoftware.com.au/sales/excel-vs-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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